FAQ
Search Your Questions
Queries here
Fast Connected
Embarrassing hidden in the middle All the Lorem Ipsum
generators on the Internet repeat predefined chunks
Free Installations
Embarrassing hidden in the middle All the Lorem Ipsum
generators on the Internet repeat predefined chunks
What is broadband internet?
Broadband is a high-speed, always-on internet connection — far faster than old dial-up. Digital Fiber delivers broadband over pure fibre-optic lines, giving you consistent speeds for streaming, gaming, video calls and downloads across your whole home in Hyderabad.
How does broadband internet work?
Fibre broadband carries your data as pulses of light through fibre-optic cables directly to your home, where a router shares the connection over Wi-Fi and LAN to your devices. Because Digital Fiber is fibre end-to-end with no copper, your connection stays fast and stable even with many devices online at once.
What is the difference between upload and download speeds?
Download speed is how quickly you receive data — streaming, browsing and downloads — while upload speed is how quickly you send it, such as video calls, cloud backups and posting content. Digital Fiber’s fibre plans provide strong speeds in both directions, keeping work-from-home uploads and video meetings smooth.
What factors can affect broadband speed?
Your real-world speed depends on your plan tier, the quality and placement of your Wi-Fi router, how many devices are connected, wireless interference, and the apps or sites you use. On a Digital Fiber connection, using a 5G-ready router and connecting heavy devices via LAN or 5 GHz Wi-Fi delivers the best performance.
Which areas in Hyderabad does Digital Fiber cover?
Digital Fiber provides fibre broadband across Hyderabad, with strong coverage in Meerpet, Balapur, SSR Nagar, Visaka Nagar and Rajiv Gandhi Nagar. To check availability at your address, call 91009 10065 or use the Check Availability In Your Area tool on our website.
What broadband plans and prices does Digital Fiber offer?
Digital Fiber offers fibre plans starting from ₹399 per month, including WiFi-only plans and WiFi + OTT + TV combo plans at 60, 100, 200 and 300 Mbps. Combo plans bundle popular OTT apps and 450+ live TV channels. Visit our Packages page for the latest pricing.
How do I get a new Digital Fiber connection?
Getting connected is simple: click the Book Now button on our website, call 91009 10065, or message us on WhatsApp. Our team checks availability at your address and schedules installation, often on the same or next day.
Do Digital Fiber plans include OTT apps and TV channels?
Yes. Our WiFi + OTT + TV combo plans bundle popular OTT apps such as Prime Video, aha, ZEE5 and SunNXT, plus 450+ live TV channels, all over a single fibre connection, so you get internet and entertainment together.
Is a WiFi router included with the plan?
Yes, every Digital Fiber plan comes with a high-performance dual-band WiFi router, and select combo plans include a 5G-ready router at no extra cost. It is installed and configured by our team, so your WiFi is ready to use right away.
What internet speeds does Digital Fiber offer?
Digital Fiber offers fibre plans at 60, 100, 200 and 300 Mbps, suitable for everyday browsing, 4K streaming, online gaming and work-from-home across a full household. Because it is pure fibre, the speed stays consistent even during peak hours.
Can Digital Fiber replace my cable TV connection?
Yes. Instead of a separate cable operator, Digital Fiber delivers 450+ live TV channels along with high-speed fibre internet and popular OTT apps on a single connection. You get more channels, faster internet and one simple monthly bill, with no extra set-top cable line.
Is Digital Fiber a cable operator or an internet provider?
Digital Fiber is a fibre-optic internet service provider that also bundles live TV. Our WiFi + OTT + TV plans give you the channels a cable operator offers, plus high-speed broadband and OTT apps, all over one fibre connection.
